Refund & cancellation policy

Last updated 10 October 2026

All our products are digital (online tests, practice access and teaching tools) and are delivered instantly after payment.

When you get a full refund

• You were charged but access was not delivered within 24 hours.
• You were charged twice for the same item.
• A technical problem on our side stopped you from using what you paid for, and we could not fix it.

When refunds are not given

• After a test has been attempted or a plan has been used.
• For change of mind after access has been delivered.

Cancellation

Plans are prepaid for a fixed period and do not renew automatically, so there is nothing to cancel. You can stop using a plan at any time.

How to ask for a refund

Message us on WhatsApp at +919443424064 or email alimail791@gmail.com within 7 days of payment with your phone number and payment ID. Approved refunds are sent to the original payment method within 5–7 working days.